Over 65 - Medicare Resources Calling the phone number on the back of your member ID card provides the fastest and most direct service for questions. We highly suggest registering your account with Member Services on your insurance carrier’s website. Aetna PHONE: 1-833-220-0349 Member Resources Alignment PHONE: 1-866-634-2247 Member Resources Allstate/National PHONE: 1-833-9786-2628 Member Resources BCBS PHONE: 888-206-4697 Member Resources BCBS (Florida) PHONE: 1-855-897-4002 Member Resources BCBS (North Carolina) PHONE: 1-888-206-4697 Member Resources BCBS (South Carolina) PHONE: 1-800-288-2227 Member Resources Cigna / HealthSpring PHONE: 1-877-350-7720 Member Resources Devoted Health PHONE: 1-800-338-6833 Member Resources Humana PHONE: 800-457-4708 Member Resources UnitedHealthcare PHONE: 1-888-845-3895 Member Resources Wellcare PHONE: 1-844-242-7972 Member Resources